A booking page vs taking bookings by DM
Booking by direct message is a fine start. Here is where a booking page makes life easier, and where DMs are still enough.
| Booking by DM | Booking page | |
|---|---|---|
| Customer sees your services | You send a list each time | A page with services, prices and durations |
| Details you need | Asked one by one | Service, options, day, time and name in one message |
| Total price | Worked out by hand | Calculated for the customer |
| Records | Scroll through chats | A dashboard with every booking and customer |
| Paid or not | Remembered | Mark each booking as paid and see revenue |
| Sharing | Reply to each person | One link and a QR code for everyone |
दूसरे ऐप्स की सुविधाएँ समय के साथ बदलती रहती हैं। यह तुलना लिखे जाने के समय उनके काम करने के तरीके को दिखाती है।
When DMs are enough
If you have a handful of regular customers and one service, a chat is perfectly fine. You may never need more than that.
When a booking page helps
When you answer the same questions all day, lose track of who booked what, or want customers to book while you are busy, a page does the repeating for you.
- Customers choose without waiting for you
- Fewer mistakes in times and prices
- A record you can search
You still talk to your customers
A booking page does not replace the chat. The request opens a chat with you, so you confirm and talk as you always did.
सवाल
No. Keep using them. The page only takes the repetitive part off your hands.
No. They open a link and tap. Many find it easier than writing a message.